Privacy Policy

NH Foods Glasgow Ltd operates the website nandhfoodsglasgow.com. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit or interact with our website.

By using our website, you agree to the terms outlined in this Privacy Policy. We encourage you to read it carefully before using our services.

1. Data Controller

NH Foods Glasgow Ltd is the data controller responsible for your personal data collected through nandhfoodsglasgow.com.

2. Information We Collect

2.1 Device and Usage Information (Automatically Collected)

When you visit our website, we automatically collect certain information, including:

IP address
Browser type and version
Time zone settings
Device information
Cookies installed on your device
Pages viewed and time spent on pages
Referring websites or search terms
Interaction with website content

This information is referred to as “Device Information.”

2.2 Personal Information You Provide

When you register, place an order, or contact us, we may collect personal data such as:

Full name
Address
Email address
Telephone number
Payment details (if applicable)
Company or business information (if provided)

3. How We Use Your Information

We process your personal data for the following purposes:

To operate and maintain our website
To process orders and fulfil contracts
To provide customer support
To improve website performance and user experience
To send updates, offers, or newsletters (if you have opted in)
To detect and prevent fraud or misuse
To comply with legal obligations

We only collect and process the minimum amount of data necessary for these purposes.

4. Legal Basis for Processing (EU Users)

If you are located in the European Economic Area (EEA), we process your personal data based on:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your consent (where applicable)

5. Your Rights

If you are a European resident, you have the following rights regarding your personal data:

The right to be informed
The right of access
The right to rectification
The right to erasure (“right to be forgotten”)
The right to restrict processing
The right to data portability
The right to object
Rights related to automated decision-making and profiling

To exercise any of these rights, please contact us using the details below.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

7. Data Sharing and Transfers

We do not sell your personal data. However, we may share information with trusted third parties such as:

Payment processors
Delivery and logistics partners
IT and hosting service providers
Legal or regulatory authorities when required

Your data may be transferred outside the UK or EEA, including to countries such as Canada or the United States, where applicable safeguards will be applied.

8. Cookies

Our website uses cookies to improve user experience, analyse traffic, and support website functionality. You can manage or disable cookies through your browser settings.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

10. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to read their privacy policies.

11. Legal Disclosure

We may disclose your information if required by law or if we believe such action is necessary to:

Comply with legal obligations
Protect and defend our rights
Prevent fraud or security issues
Protect the safety of users or the public

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: Nhfoodsglasgowltd@gmail.com